Returns & Exchange Policy

We want you to be completely satisfied with your purchase.

1. Return Eligibility

  • Items must be unused, unworn, and in original packaging
  • Return request must be made within 3–7 days of delivery

2. Non-Returnable Items

  • Sale items
  • Customized jewellery
  • Used or damaged products (not due to our fault)

3. Exchange Policy

We offer exchanges if:

  • You received a wrong item
  • The item is defective or damaged

4. Refunds

Refunds (if applicable) will be processed after inspection and may take 5–10 working days.

5. Return Process

Contact our support team via email/WhatsApp before sending any item back.